Help when you need it, every step of the way
Onboarding and Account Setup
Get started using the Flipcause platform and creating your first campaign with one-on-one support from your Success Team.
Concierge Services
Request new campaigns, updates to your existing campaigns and account settings, and even updates to your website if you have the Website Package.
Live Support
Email your Success Team or call them directly at 1-800-523-1950.
Expand your team
Never again worry about hiring an outside consultant or finding a volunteer to set up an online fundraising campaign.
All Flipcause plans include a Success Team of knowledgeable, friendly people to help you every step of the way. You’ll get to know your team as soon as you start using the platform, and they’ll walk you through account setup and creating your first campaign, step-by-step.
Whatever your level of technical expertise, your Success Team enables you to take full advantage everything Flipcause has to offer.
Get the answers you need
Grow support for your organization online and free up more of your time for the things that matter most.
When you’re ready to launch a campaign or make updates, you can request Concierge Services right from your Flipcause dashboard and have your Success Team take care of it for you. Once you submit your request, your content will be ready to go within 1-2 business days. Whether it’s a custom-branded donation page for your next fundraiser or new pages for your website, we’ve got you covered!
Count on live support
Your nonprofit should never have to go it alone when it comes to technology.
That’s why your Success Team will be available to provide on-demand configuration of campaigns and tools, report generation and configuration, and consultation calls to optimize features. You can feel secure in knowing that friendly, expert advice is just a phone call away.
